At Bank of Alchemy, we respect your privacy and are committed to protecting any personal data you share with us. This policy explains what data we collect, how we use it, and how we handle cookies on our website.
1. What Data We Collect
We collect personal data only when you voluntarily contact us through our Contact form. This may include your name and email address. We do not collect any other personal data without your explicit consent.
2. How We Use Your Data
The information you provide through our Contact form is used solely to respond to your enquiry. We do not sell, share, or transfer your personal data to third parties for marketing purposes.
3. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
4. What are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences and provide a better user experience.
5. Types of Cookies We Use
Essential Cookies – Strictly necessary for the website to function properly. They cannot be disabled as the site would not operate without them. Retention period: session only / until the browser is closed.
Functional Cookies – These cookies allow the website to remember your preferences and settings, such as language or region, to provide a more personalised experience. Retention period: up to 1 year.
Analytical Cookies – These cookies help us understand how visitors interact with our website by collecting anonymous statistical data, used solely to improve the performance and content of the site. Retention period: up to 2 years.
6. Third-Party Services
We may use third-party services such as Google Analytics to analyse website usage. These services operate under their own privacy policies, which we encourage you to review independently.
7. Managing Cookies
You can control and manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
8. Your Rights
Regardless of your location, you have the following rights regarding your personal data:
The right to access the data we hold about you.
The right to correct any inaccurate or incomplete data.
The right to request deletion of your data.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with your local data protection authority.
For any questions or requests regarding your data or our use of cookies, please contact us via our Contact page. We will respond to all requests within 30 days.
9. Changes to This Policy Bank of Alchemy reserves the right to update this Privacy & Cookie Policy at any time. Any changes will be published on this page. We encourage you to review this page periodically.
Last updated: March 2026